Privacy notice

Privacy Policy

At Vitalac, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our platform.

1. Information We Collect

To provide the best possible experience, we may collect the following types of information:

Personal Information: Includes your name, email address, phone number, shipping and billing address, and payment details.
Account Information: Login credentials such as your username and password.
Usage Data: Details about how you interact with our website, including pages viewed, time spent, and navigation patterns.
Device Information: Information about the device you use, such as browser type, operating system, and IP address.
Cookies and Tracking: Data collected through cookies and similar technologies for analytics, marketing, and functionality purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including payments, shipping, and notifications.
To provide customer support and respond to inquiries.
To personalize your shopping experience by recommending products based on your preferences.
To improve our website, services, and marketing efforts through analytics and user feedback.
To comply with legal obligations and enforce our terms of service.
To communicate with you about promotions, updates, and special offers (with your consent).

3. Sharing Your Information

We respect your privacy and only share your information under the following circumstances:

With Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and marketing.
With Business Partners: For joint marketing campaigns and promotions.
For Legal Compliance: To comply with legal obligations, such as responding to subpoenas or court orders.
With Your Consent: If you explicitly agree to share your information with third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that allow us to:

Remember your preferences and login details.
Analyze website performance and visitor behavior.
Deliver personalized advertisements based on your browsing history.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our website.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. While we strive to safeguard your information, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your data, subject to legal requirements.
Withdraw consent for marketing communications at any time.
Opt-out of cookies and tracking technologies through browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your privacy.